- QUOTATIONS: The quotation shall be deemed to interpret the client’s instructions. Lack of clarity in the client’s instructions may result in additional charges to the client. Clients are accordingly advised to exercise due care and attention when supplying specifications for quotation and when checking quotations before any work proceeds.
The term quotation shall include estimates for the purpose of these conditions. All prices are estimated and quoted in New Zealand Currency and are exclusive of GST. - ACCEPTANCE: The quotation shall lapse unless accepted within 60 days from the day it is given. If you have given us instructions to complete the job, this is deemed acceptance of the quoted price.
- INVOICES & PAYMENT TERMS: Beck & Caul Ltd will invoice the client on completion of the work which you have retained us to complete, unless the work is ongoing (past the end of any month) in which case Beck & Caul Ltd will invoice the client on a monthly time taken basis.
All goods and services supplied by Beck & Caul Ltd to the client shall be paid in full by the client on the 20th of the month following invoice unless otherwise agreed. - GOODS AND SERVICES TAX: The client shall pay Goods and Services Tax at the rate applying.
- ALTERATIONS: Quotations shall be based on specifications supplied by the client prior to the time of quoting and any deviation from those specifications or any written or verbal directions by the client varying those specifications may result in additional charges to the client.
- DELAYED CONTENT: Delayed content from the client may result in a rescheduling of originally advised delivery and additional charges.
- CLIENT’S VERBAL INSTRUCTIONS: Beck & Caul Ltd shall not be held liable for errors or omissions arising from an oversight or a misinterpretation of a client’s verbal instructions.
- PROOF APPROVAL: Beck & Caul Ltd shall not be liable for errors in the finished work where a proof had been submitted to and approved by the client. All proofs, including proofs subsequent to amendments or alterations shall be charged to the client unless otherwise agreed.
- DELIVERY: Unless otherwise agreed, pricing includes delivery to one local address. Costs associated with additional deliveries are chargeable to the client’s account.
- WEBSITES: Website projects are typically undertaken over a series of months, so have a slightly different structure for scoping and invoicing of the project.
Managing Scope and Assumptions: All technical, mandatory requirements and assumptions are required to be clearly itemised and disclosed by the Client prior to the initiation of the project to ensure all expected features and functionality have been correctly estimated and scoped for in both investment and time required to complete the project. In the event that additional work is requested outside of the original estimate/scope, Beck & Caul has the right to re-estimate the services and time-frame required to complete the project at any stage.
Invoicing of website projects: Payment for any website project is structured as follows: 30% of total quoted on presentation of website design, 30% of total quoted when website development is underway, 30% of total quoted when test link is provided to client and final 10% of total quoted on completion of the site, prior to website ‘going live’. Please note that any changes or additions to the website outside of the scope will incur additional fees, and will be billed in the month completed. Approval to ‘go live’ on the internet is considered approval and completion of the project. All work ongoing from that point is considered ongoing maintenance unless otherwise agreed in advance and will be charged on a time-taken basis. Should payment not be made and in the event your website is already live and in relation to any work which we have undertaken to maintain or update that website then we reserve the right to shut down that website until such time as we receive full payment. If the Client has retained the Company to host your website, the Company will charge monthly fees, and if the Client falls into arrears in relation to those monthly payments, the Company reserves the right to pull the website down and will not be liable for any consequences which might arise in the event of such a situation arising. Packaging and supplying website files for transfer or taking a website down will incur a cost and will be payable by the Client. - MOBILE APPS: Prior to any app which the Company has created being available for download, the Client must make payment for all work completed and app store fees relating to the project. Should payment not be made and in the event your app is already publicly available and in relation to any work which we have undertaken to maintain or update the app then we reserve the right to pull the app from all download sources until such time as we receive full payment.
- DIGITAL MARKETING: The Client acknowledges that Beck & Caul incurs expenses and uses its expertise and intellectual property when it sets up online marketing campaigns for its clients. Prior to the start date of any pay-per-click advertising campaign based on social media or search engines, a monthly spending budget will be agreed upon. Beck & Caul Ltd will aim to match this budget and if spend is lower or higher in one month, it will be rectified in the following month’s spend and invoice. The Client acknowledges that while Beck & Caul has expertise in online marketing and search engine optimisation, the degree of success of online marketing and search engine optimisation is both subjective and dependent on factors that are outside of Beck & Caul’s control. Accordingly, Beck & Caul is unable to guarantee the success of any online marketing or search engine optimisation undertaken on behalf of and/or for the Client. The Client acknowledges and agrees that this is a three-month rolling contract whereby Beck & Caul requires a minimum notice period of three (3) months for the cancellation of a digital marketing contract. The notice period shall commence upon the date Beck & Caul receives written notification of the Client’s intent to terminate the Agreement. Failure to provide the required three (3) months’ notice may result in financial penalties, and The Client agrees to fulfill any outstanding financial obligations specified in the Agreement until the conclusion of the notice period.
- OWNERSHIP OF DESIGN & FILES: Subject to payment in full, the client shall own their marketing collateral and website assets designed and developed by Beck & Caul. If the client would like their original working files for any future use, this will be provided to them and the client may be requested to provide a USB or hard drive to host these files. Depending on the scope of work and time involved in the transfer of files, there may be a fee incurred for the time involved. This will be charged according to the current hourly rates and can be quoted prior to the transfer. Beck & Caul reserves the right to profile client collateral developed by Beck & Caul for agency promotion (current and future). This includes our website, traditional and digital advertising, signage, and social media platforms.
- MISCELLANEOUS: Governing law – these terms and conditions shall be construed in accordance with and be governed by the laws of New Zealand and the client submits to the non-exclusive jurisdiction of New Zealand Courts.